To preserve battery, the Collar updates once every 12 minutes while your dog is in a Safe Zone and activity is detected. If there is no activity detected by the Collar, it will only update after it “wakes up” and re-connects to the Safe Zone WiFi. Due to the 12-minute update time, there is a delay on the information that will display on your Dashboard, which can result in information that is not current. For example, if you are using Beacons in your home and the pet has moved to a different room with a Beacon, your Dashboard activity log may not show this immediately.
Please sign in to leave a comment.